Shipping policy
Shipping policy
Last updated: July 17, 2025
At Tungsten, we’re committed to getting your order to you quickly and reliably. This shipping policy outlines our current practices for order processing, delivery times, rates, and more.
1. Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 4 PM EST may begin processing the following business day.
In the rare case of high order volume or inventory issues, processing may take longer. We’ll notify you by email if there’s a delay.
2. Shipping Rates & Estimated Delivery
Shipping fees are calculated at checkout based on your location and selected shipping method.
Domestic U.S. Shipping:
| Method | Delivery Time | Price |
|---|---|---|
| Standard | 3–4 business days | $4.99 flat |
| Express | 1–2 business days | $6.99 |
| USPS Priority Mail Express | 1 business day | $27.20 |
3. Tracking & Shipment Confirmation
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking number to activate.
4. Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact us at support@tungsten-apparel.com. While we are not liable for shipping carrier issues, we’ll do our best to help you file a claim or resolve the problem.
5. Address Errors
Please double-check your shipping address before placing your order. Tungsten is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
6. Need Help?
For any questions or concerns about your order, reach out to us at:
support@tungsten-apparel.com
Based in [Oak Hill, OH]